FAQs
Your questions, our answers

1.0 Construction

 

1.1 Do you make custom-designed frames?

No, because the frame geometries we use have been gradually perfected over many years, producing handling characteristics that have brought extremely positive customer feedback and exceptional reviews in numerous bike magazines. Furthermore, situations where custom geometries genuinely bring a tangible benefit are actually extremely rare. And finally, our tube sets are specially created for specific geometries, and have very limited scope for geometry variation. Custom-built frames generally use relatively simple round tubes that are sold by the metre and then just cut to length.

 

1.2 Do you also build full-suspension bikes?

No. Our emphasis on minimalism means that we choose to limit ourselves to the bare essentials. And we’re into hardtails. That doesn’t mean to say that we lack understanding of kinematics. It’s just that we prefer simplicity: clean design lines, and total dependability under all conditions. Almost every trail can be ridden faster with a hardtail. World cup racers prove this over and over again at competitions around the globe. With our hardtails, you never need to watch your back.

 

 

2.0 Components

 

2.1 Can I order a bike with components other than those available in the configurator?

No. We have designed our frames very carefully in combination with the very best components. For this reason, only these components are found in the configurator.

 

2.2 What are the differences between Rohloff and Pinion?

Both are internal gearing systems, in contrast with the external derailleur system.

2.1.1 Advantages of internal gears over derailleurs:

• Ease of operation – a simple twist grip, with gear indicator
• No more bent mechanisms, no dropped chains
• Total resistance to sand, snow and ice
• Always correctly set up – no missed changes
• The Pinion gives a wide usable ratio range of up to 636%
• Exceptionally reliable – internal gears have minimal maintenance requirements
• Internal gears have even ratio steps – all gears are usable
• The chain is never running diagonally – chain and cogs last longer
• Gear changes are possible in all situations: stationary, pedalling and freewheeling
• A simple twist is enough for a shift to either an adjacent gear or a gear several steps up or down

Technical specifications of different systems:

2.1.2 Ratios of various hub gears compared with the Pinion
(For general use, ratio-range should be at least 500%.)
• Pinion: 636% (internal ratio approx. 0.71 to 4.55)
• Rohloff: 526% (internal ratio 0.279 to 1.467)
• Shimano Alfine 11-speed: 406% (internal ratio approx. 0.527 to 2.14)
• Shimano Nexus 8-speed 310% (internal ratio approx. 0.52 to 1.62)

2.1.3 Development per crank turn (700C hybrid wheel with standard triple chainring)
• Pinion: approx. 1.42 to 9m
• Derailleur: approx. 1.70 to 9.2m
• Rohloff: approx. 1.72 to 9.1m
• 8-speed hub gear: 2.5 to 7.75m
• 11-speed Shimano Alfine: 2.27 to 9.2m

2.1.4 Weight comparison between Rohloff, Pinion and derailleurs
• A Rohloff system weighs around 500g more than a Shimano XT derailleur system
• A Shimano Deore derailleur weighs about the same as a Rohloff
• The Pinion is around 800g heavier than the Rohloff. However, the extra weight of a Pinion is more than compensated for by the fact that it is low and central on the bike. Because the centres of gravity of bike and rider are closer together, the bike is more stable.

 

2.2 Should I use a chain or a drive belt, with an internal gearing system?

That’s ultimately a question for the customer. A key point is that replacement chains are more readily available, which is an important issue for long-distance riders. However, a drive belt requires minimal maintenance and won’t mess up your clothes. This is a significant advantage for city-riders, as is the fact that you don’t need to re-oil the chain after every rain shower.

2.2.1 Chain-based systems: a summary

+ Cheap replacements are available all over the world
+ A chain’s state of wear is visible and measurable
+ Even a neglected chain doesn’t fail suddenly; a chain break caused by an incorrectly fitted chain rivet almost always occurs within the first kilometres.
– Higher maintenance requirements

2.2.2 Drive belts: a summary

+ No need for lubrication – a significant amount of maintenance work is saved over the year
– Potential related problems that can be difficult to resolve, e.g. alignment or lack of frame stiffness – not an issue with our frames!
– The wear state of a drive belt is not immediately visible
– Belt failure can occur without warning
– Belt tension can increase noise from gears and bearings; not the case with our frames, where the forged dropouts and Pinion mounting bracket are designed to prevent resonance from being transferred to the frame

 

 

3.0 Sales and distribution

 

3.1 How long will I need to wait for delivery?

Delivery time is between four and six weeks, depending on model and time of year.

 

3.2 Do you deliver to anywhere in the world?

Yes. You can view delivery terms here.

 

3.3 Can I become a Falkenjagd dealer?

No. We only sell directly to our customers.

 

 

4.0 Guarantee

 

4.1 How long is the guarantee on your frames?

We guarantee our frames for five years. In the case of component failure not due to misuse, we will gladly put you in contact with our supplier.

 

 

5.0 Sponsoring

 

5.1 Do you sponsor athletes, world tourers, bloggers or journalists?

No, as a company we are too small for this.